Effective Date: September 29, 2025
At Robes De Leurope, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping terms carefully before placing an order.
Order Processing
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All orders require approximately 45 business days for delivery from the date of order placement.
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You will receive an email or SMS confirmation with tracking details once your order is shipped.
Delivery timelines may vary based on your location, customs clearance, and courier partner.
Shipping Partners
We work with trusted courier services, including UPS , DHL, FEDex and others to ensure timely delivery.
Shipping Charges
Free Shipping: Available on eligible orders (conditions may apply).
If applicable, shipping charges will be displayed at checkout before you confirm your order.
International Shipping
We currently ship to France and Algeria.
Customs duties, taxes, or import fees (if any) are the responsibility of the customer. These charges vary by country and are not included in our product or shipping prices.
Tracking Your Order
Once shipped, you will receive tracking details via email and SMS.
You can also check your order status on our tracking page.
Delivery Delays
While we strive to deliver on time, unforeseen circumstances (courier delays, weather, customs inspections, etc.) may affect delivery. Robes De Leurope is not liable for such delays.
Wrong Address / Failed Delivery
Please ensure your shipping address and contact details are accurate at checkout.
Orders returned due to incorrect address or failed delivery attempts may incur additional reshipping charges.
Lost or Damaged Packages
Open box policy-----
sncreation68@yahoo.com
or +91-8377940225 with your order number and unboxing video (for damages).
We will work with our courier partners to resolve the issue.
Contact Us
For any shipping-related questions, please reach out:
📧 sncreation68@yahoo.com
📱 +91-8377940225
🕒 Monday – Saturday, 10am – 7pm